When working with others in the office, most know it is better to approach a colleague who is relaxed and drinking a cup of coffee versus a frazzled co-worker buried under a pile of paperwork.
Unfortunately, email doesn’t offer users the same social cues – until now.
Georgia Tech Assistant Professor of Computing Eric Gilbert has developed software called courteous.ly, a service that shows current user email loads in real-time.
“I think we’re really good at the etiquette part when we have the cues that allow us to be polite,” said Gilbert, a faculty member in the School of Interactive Computing in the College of Computing. “Courteous.ly helps manage expectations and lets people choose to send mail when it’s best for you.”
Available for download, courteous.ly currently works with Google-based email, such as Gmail, which is used by 160 million people worldwide. Roughly 3 million businesses also use Google-hosted mail. Signing up for courteous.ly is as easy as entering your email address and verifying a few links.
Source: Georgia Tech via ACM Tech News
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